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BOTS (CHAT and CALL)
VIRTUAL PBX
IVR
ACD
DIGITAL SIGNATURE
PAYMENTS
We have the most advanced solutions
for your client to enjoy a
positive experience when they contact you
No investment , pay for what you use, pay for what you need
Bots (chat and call bots)
That I am?
I am a bot capable of interacting with a human through multiple communication channels.
Because you need me?
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Because you want to better serve your customers.
Because you want to automate service processes such as appointment management, reservations, information, surveys and whatever comes to mind.
Because you need to serve many clients simultaneously.
Because you want to have your bot quickly implemented and with very little investment.
Because you want to pay for the use of your bot.
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What characteristics do I have?
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I can use menu options or recognize natural language, or both.
I can collect information from users.
I can serve your clients through multiple channels: web chat, whatsapp, telegram, social networks, etc.
I integrate with means of payment.
I integrate with your CRMs and applications and with your databases.
And my implementation is very fast!
Virtual switchboard (cloud)
That I am?
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I am the telephone switchboard of all my life but evolved to the new times, with the latest technologies and in the cloud.
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The perfect solution for the digital business.
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Because you need me?
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Because you don't want to spend money on technology that becomes obsolete and costs a lot to maintain.
Because wiring the office is unnecessary today.
Because you want the extensions to be computers and mobiles.
Because you want to use Microsoft Teams as a collaborative tool and as a virtual phone.
Because your employees telecommute or travel.
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What characteristics do I have?
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You configure me from a browser.
I have very complete usage statistics.
I cover the legal need for employee time control.
I am compatible and integrable.
You can configure menus to route calls, voicemails, hours of operation and much more.
I take care of the call queues.
And I will always be updated with the latest features and news.
Interactive voice response system (IVR cloud)
That I am?
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I am that system that is capable of interacting with your client when he calls you on the phone.
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I save you a lot of money in contact with your clients.
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Because you need me?
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Because you want to automate the collection of information from your customers when they call you.
Because you need to give information to your customers and you don't want to use your employees for that.
Because you want to save money and use your team's time on more productive things.
Because you want the latest technology, which is always up-to-date, and without investing anything.
.
What characteristics do I have?
.
I am gifted with artificial intelligence and I recognize the natural language of humans.
I support multiple channels of attention: telephone, chat.
I am multi-language.
I integrate with your applications and CRMs.
I serve both to answer incoming calls and to make calls.
I convert the written information that I have to give to your client to voice.
I record the conversations.
Contact center (ACD cloud)
That I am?
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I am the technological solution that will allow you to implement a contact center very quickly and easily.
Because you need me?
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Because you want to implement a contact center where agents can work from anywhere.
Because you want to increase the productivity of your agents to the maximum.
Because you want your customers to have a positive experience when they call you and be satisfied.
Because you need a system that can grow when you grow up.
Because you want to get it up and running very quickly.
Because you don't want to invest in technology that quickly becomes obsolete.
What characteristics do I have?
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You can reconfigure me in real time accessing from any device through a web.
You can define the skills of your agents to achieve efficient call routing.
You can use any strategy for call distribution.
You can monitor calls in real time, record them and analyze them.
You can use me for both incoming and outgoing calls.
Your agents will be able to chat with each other while taking calls.
Digital signature
That I am?
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I am the service that will allow you to sign contracts with your clients or send them invoices electronically, with legal validity.
Because you need me?
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Because you need to have a solution for the signing of contracts electronically, avoiding displacements of your clients.
Because you need this process to have legal validity.
Because you want to send digitally certified electronic invoices.
What characteristics do I have?
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I base the Digital Certificate on X509 v3.
My private PKI guarantees the advanced electronic signature according to the current Electronic Signature Law.
I protect access to the client's certificate key by sending a one-time key to the signer's mobile phone.
I put a timestamp with LTV format.
I fully integrate into your website so that the signing process generates a good user experience.
Credit card payments by phone
That I am?
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If you are interested in being able to charge services to your clients with a bank card and over the phone, I am your solution.
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I am a telephone POS.
Because you need me?
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Because you need to charge your customers by phone using a system that complies with PCI regulations.
Because you want to save costs and automate the telephone billing process.
What characteristics do I have?
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I comply with PCI regulations.
I collect the data from the user's card through tone and / or voice recognition.
I notify the user of the result of the transaction.
I integrate with your information systems.
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